SHIPPING & RETURNS

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Shipping & Delivery

We aim to process and dispatch orders within the time-frame stated on our website. Delivery times may vary depending on your location. Shea Geniius is not responsible for delays caused by courier services or customs clearance. If your order is lost or damaged in transit, please contact us as soon as possible.

 

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Return & Exchange Policy

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If you are not satisfied with your purchase, you may return it within 14 days of receiving your order. Products must be unused, in their original packaging, and accompanied by proof of purchase. We do not accept returns on opened or used products due to hygiene reasons. Refunds will be processed within 7 working days after receiving the returned item.